Get in Touch With Us
This is the page to use when you want to reach the editorial team behind Social Casinos. We cover sweepstakes and social casinos available to US players, with a particular focus on published return to player (RTP) figures, coin redemption terms and which states each operator actually serves. If something we have written looks wrong, out of date, or unclear, email us and a person will read it.
Email Is the Fastest Route
Write to us at [email protected]. We aim to reply within two business days, though corrections involving operator terms can take longer because we re-check the source before responding.
A few details make a real difference to how quickly we can help:
- The page you are writing about — the URL or the page title.
- The operator involved — for example Spinblitz, Lone Star or Casino.Click.
- Your state — eligibility, age minimums and redemption options differ by state, and the answer usually depends on where you are.
- What you saw versus what we published — a screenshot of the operator's official rules or terms page is the single most useful thing you can send.
Please do not send us account passwords, full card numbers, Social Security numbers or copies of ID documents. We never need them, and we are not able to access any operator account on your behalf.
What We Can and Cannot Help With
We are an independent comparison publisher, not an operator, a regulator or a dispute service. That boundary matters, so here is the honest split.
| We can help with | You need to go elsewhere |
|---|---|
| Corrections to our reviews, tables and RTP or volatility explanations | Locked, closed or restricted accounts at any platform |
| Explaining how Gold Coins and Sweeps Coins differ, and how redemption generally works | Releasing a pending prize redemption or speeding up a payment |
| Pointing you to an operator's official rules, terms and complaints procedure | Identity verification (KYC) decisions, which only the operator can make |
| General questions about the promotional sweepstakes model and no-purchase-necessary entry | Legal advice on whether a specific site is lawful for you to use |
| Feedback on coverage gaps, missing operators or unclear wording | Tax advice on redeemed prizes |
| Partnership, advertising and media enquiries | Clinical support for gambling-related harm |
Complaints about an operator
Start with the platform's own support channel and its published sweepstakes complaints procedure, which is normally set out in the official rules. Keep your ticket number and the dates. If the operator does not resolve it, send us the outline anyway — we log patterns, and repeated unresolved issues affect how we write about a brand, even though we cannot force an outcome.
How We Handle Commercial Messages
Some of the links on this site are commercial. If a reader signs up through one, Social Casinos may earn a commission. That does not decide rankings, ratings or what we say about a brand's weaknesses, and we say no to placements that would require us to drop a limitation from a review.
If you represent an operator or affiliate program, email the same address with the brand, the states you serve, your current welcome offer and a link to the official rules. We will not publish an offer we cannot verify against the operator's own terms.
The offers we are most often asked about
These are the headline promotions listed on our comparison pages. Every one carries conditions — eligible states, age minimums, promotional playthrough on Sweeps Coins, coin expiration dates and minimum redemption thresholds — so check the operator's official rules before you sign up. No purchase is necessary to participate at a legitimate sweepstakes casino; a free alternative method of entry, usually a mail-in request, is set out in the rules.
| Platform | Advertised welcome offer | Our editorial rating |
|---|---|---|
| Spinblitz | 100 Million Gold Coins with the BLITZ JACKPOT | 10.0 |
| Lone Star | Up to 500k GC and 105 free SC | 9.9 |
| Casino.Click | 150 extra coins and 10 free spins | 9.9 |
| SplashCoins | 200% welcome offer | 9.8 |
| Free Spins | 950,000 GC, 75 SC and 20 free spins on Gorilla Slot | 9.7 |
| Lucky.me | 40,000 GC and 40 free SC bundle | 9.5 |
| Crown Coins | 150% welcome bonus | 9.5 |
| Crash Duel | 200,000 GC and 100 free SC | 9.4 |
| Spree | 25,000 GC welcome offer | 9.2 |
| Mr Goodwin | 125,000 free coins on sign-up | 9.2 |
These are editorial ratings assigned by our team. They are not customer review scores and they are not a prediction of any outcome — casino-style games are games of chance.
Spinblitz
Spinblitz draws the most reader mail of any brand we cover, mostly about its jackpot-linked promotion and how Gold Coin play sits alongside Sweeps Coin entries. It sits top of our list because its game selection leans heavily on slot titles with published RTP information and because its coin structure is easier to follow than most. The limitation worth knowing before you write in: a headline figure of 100 million Gold Coins is promotional play currency with no redemption value, and only Sweeps Coins can ever be put toward a prize redemption, subject to playthrough and a minimum threshold. If your question is about the size of that Gold Coin number, that is the answer.
Lone Star
Lone Star comes up often because its welcome bundle splits clearly into Gold Coins and free Sweeps Coins, which makes it a useful reference point when readers are trying to understand the dual-currency model. It earns its place for that clarity and for a game library that includes both slots and table-style titles. The drawback: bundles of this size are usually tied to a first coin package purchase, with a smaller free entry route available through the alternative method of entry. Read the official rules before assuming the full 500k GC and 105 SC arrive without a purchase.
Casino.Click
Casino.Click generates a different kind of message — mostly questions about free spins and how they interact with RTP. It is on the list because its promotions are modest and legible rather than inflated, which suits players comparing actual value instead of headline numbers. The limitation is the flip side of that: 150 extra coins and 10 free spins is a small starting package next to the rest of the list, and free spins are typically restricted to named titles whose RTP is set by the game provider, not the platform.
Questions About Money, Redemption and Timing
These come up constantly, so here is the general picture. We cannot confirm any individual platform's current fees or processing times from this page — those sit in each operator's terms and change without notice.
- Taking part — Coin packages are optional purchases. Every legitimate sweepstakes operator also publishes a no-purchase-necessary route, normally a mailed request on a plain index card, described in the official rules.
- Paying in — US platforms commonly accept debit cards, ACH bank transfers and online payment providers. Availability varies by operator and by bank; some brands support additional methods, and card issuers sometimes decline these transactions.
- Getting paid — Prize redemptions are typically made by ACH bank transfer, and some operators offer gift card options. Redemption is only ever available on Sweeps Coins that have met the promotional playthrough requirement.
- Thresholds and timing — Expect a minimum redemption amount and a review period before funds are released. Identity verification must be complete first. Anyone promising instant payouts is overstating it.
- Verification — Government-issued photo ID, sometimes proof of address, and account details that match your own name. Mismatched names are the most common reason a redemption stalls.
- Taxes — Prize redemptions may be taxable under federal and state rules. Keep your own records and consult official guidance or a tax professional; we cannot advise on your situation.
What the Games Actually Are
If you are writing in about a specific title, it helps to know which category it falls into, because that determines who can answer.
- Slots — the bulk of every library. RTP and volatility are set by the game provider and are usually shown in the game's info panel. Where an operator does not publish RTP, we say so rather than estimating.
- Progressive jackpots — pooled prize games. The advertised top prize is not an indication of likelihood.
- Table-style games — blackjack, roulette and poker variants played with Gold Coins or Sweeps Coins.
- Live dealer rooms — offered by some sweepstakes platforms, not all, and often restricted further by state.
- Mobile play — most of these platforms run in a mobile browser, with dedicated apps on some brands. If a game loads on desktop but not your phone, tell us the device and browser.
Alongside the casino-style lobby, several of these operators run adjacent products — sportsbook-style prediction games, crash and instant-win titles such as those at Crash Duel, bingo rooms and loyalty or VIP programs with seasonal tournaments. Those sit under separate promotional rules from the main coin offers, and the redemption terms are not always identical. Check which rule set applies before you assume a tournament prize behaves like a standard Sweeps Coin balance.
Eligibility, Age and State Availability
Sweepstakes casinos are not regulated the way licensed online casinos are, and they are not available everywhere. Availability varies by state: some states have restricted or prohibited these promotions, some have taken enforcement action, and operators independently choose not to serve certain states based on their own legal assessment. Laws in this area change frequently.
Minimum age is generally 18, but some operators set 21 either everywhere or in specific states. Geolocation checks apply, and accounts must be in your own name. If you email us asking whether a platform is legal for you, we will point you to the operator's terms and to your state's position rather than give you a yes — that is a legal question, and we are not in a position to answer it for your circumstances. Readers comparing platforms outside the US sweepstakes model sometimes find our guide to casinos operating outside GamStop useful context on how differently licensing works elsewhere.
How We Assess the Platforms We Cover
Our ratings are research-based. We read published official rules, terms and conditions, state eligibility lists, redemption thresholds and any RTP information the operator or game provider makes public, and we re-check them on a schedule. We have not tested payouts, deposited funds or played through these platforms, and we do not present advertised timings as measured results. Commission does not buy position. Where a fact is not published, we leave it out rather than fill the gap.
This page was last fact-checked on Sep 24, 2026 by Lucas Cooper. If you find something that has moved since then, that email address is the fastest way to get it fixed.
If Play Has Stopped Being Fun
You do not need to contact us first. Most platforms offer deposit and purchase limits, cooling-off periods and self-exclusion in their account settings. Gambling blocking software can restrict access at the device level. The National Council on Problem Gambling operates a confidential national helpline, and Gamblers Anonymous runs meetings across the US. If you mention this in a message to us, we will respond with resources and nothing else — no offers, no follow-up marketing.
Whatever the reason you are writing, keep it short and include the page and the state. We would rather have a two-line correction than no message at all.